Viksha – Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Viksha collects, uses, and protects your personal information when you interact with our website, social media, or make a purchase.

1. Information We Collect

We may collect the following information:

• Personal details: Name, email address, phone number, shipping address.
• Order information: Products purchased, payment details (processed securely by third-party gateways).
• Device & usage data: IP address, browser type, pages visited, and interactions.
• Communication data: Messages or inquiries made via email, website forms, WhatsApp, or Instagram.

2. How We Use Your Information

Your information is used for:

• Processing and delivering your orders
• Sending order confirmations & updates
• Customer support and issue resolution
• Improving website performance and user experience
• Sending promotional messages (only if you opt-in)

We do not sell or share your personal information with any unauthorized third party.

3. Payment Safety

We never store your payment details.
All payments are securely processed by trusted third-party payment gateways with encryption and PCI-DSS compliance.

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve browsing experience
• Save your preferences
• Analyze site traffic
• Show relevant ads or offers

You can control cookie settings from your browser at any time.

5. Information Sharing

We may share your data only with:

• Delivery partners (for shipping your order)
• Payment gateways (for processing payments)
• IT service providers (for website maintenance)

These partners are obligated to protect your information.

We do not share data for marketing or resale.

6. Data Security

We follow strict security measures to protect your data from:

• Unauthorized access
• Loss
• Misuse
• Alteration

However, no online platform is 100% secure; by using our site, you agree to this risk.

7. Your Rights

You have the right to:

• Request access to your personal information
• Correct or update your information
• Request deletion of your data (subject to order and legal requirements)
• Opt-out of promotional messages

For any request, contact us at support@viksha.com.

8. Policy for Minors

Our website is not intended for use by individuals under the age of 13.
We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Modified” date.

10. Contact Us

For any questions regarding this Privacy Policy, you can reach us at:

• Email: vikshaa07@gmail.com
• Instagram: @viksha.co, @viksha.co.in
• Owner – AKSHAT JAIN

Thank you for trusting Viksha. Your privacy matters to us 🤍