Viksha – Terms & Conditions
Welcome to Viksha. By accessing our website, purchasing our products, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully.
1. Introduction
These Terms & Conditions govern your use of our website and services. By using Viksha, you agree to comply with all terms mentioned here.
2. Use of Website
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, modify, or disrupt our site
- Copy or misuse our content, product photos, or branding without permission
All content (images, designs, descriptions) belongs to Viksha and is protected by copyright.
3. Product Information
We try our best to display products accurately. However:
- Colors may vary slightly due to lighting & screens
- Minor differences in product design may occur
These do not qualify as defects.
4. Orders & Payments
Once an order is placed:
- It cannot be cancelled once shipped
- Payments must be made via our secure payment methods
We reserve the right to decline or cancel any suspicious orders.
5. Shipping & Delivery
- Delivery time varies by location
- Delays due to courier or external factors are not our responsibility
- Incorrect addresses provided by customers may lead to failed deliveries
6. Return & Refund Policy
Returns are accepted only if:
- The product is damaged, defective, or incorrect
- A proper opening video proof is provided
- The return request is raised within 24 hours
For full details, refer to our Return & Refund Policy page.
7. Exchange Policy
We do not offer exchanges unless:
- The product delivered is faulty
- Verified through opening video
Personal preferences (size/color change) are not eligible.
8. Pricing & Offers
- Prices may change without prior notice
- Discounts and offers are subject to availability
- No two offers can be combined unless mentioned
9. User Conduct
You agree to:
- Provide accurate information
- Not misuse or impersonate others
- Not misuse COD or give false delivery attempts
We may block users who violate these terms.
10. Limitation of Liability
Viksha is not responsible for:
- Courier delays
- Minor variations in product appearance
- Wrong address provided by customer
- Misuse of discount codes
Our maximum liability is limited to the amount paid for the order.
11. Privacy Protection
Your personal data is protected according to our Privacy Policy.
We do not sell or share data with unauthorized parties.
12. Modifications to Terms
We may update these Terms & Conditions anytime.
Updated versions will be posted with a revised date.
13. Contact Us
For any concerns related to these terms:
- Email: vikshaa07@gmail.com
- Instagram: @viksha.co, @viksha.co.in
- Whatsapp us on- 8860925201
Thank you for choosing Viksha 🤍
Your trust means everything to us.